Podcast: The future of newspapers
Media titan Rupert Murdoch has finally succeeded in buying the company that owns the venerable Wall Street Journal. Now media experts are wondering what's next, not only for the Journal, but also for newspapers in general.
Lobbying to stay competitive
Two-thirds of all bills introduced in state legislatures are filed at the request of state or local government agencies, business associations, social activist groups, companies, or individual citizens. Most of those are brought to the legislature by legislative advocates, or lobbyists.
All the job's a stage: Role-playing in the services industry
People who work in service positions — police officers, hair stylists, dentists, real estate agents &mdahs; are aware that they are on stage, playing a role, while on the job.
Purchasing physician preference items: The search for a cure
Today's health care leaders are constantly challenged with the seemingly incompatible goals of improving patient care while developing strategies to reign in skyrocketing costs.
Creating fair practices for Chinese investors
Too often, Chinese customers buy wealth management products without a real understanding of what they're getting into, according to Xiaoling Wu, deputy governor of the People's Bank of China.
Service as innovation: China's coming service revolution
Soon, innovation in China will take the form of a move from a primarily manufacturing economy to a more service-oriented one, according to experts gathered at the Fourth Annual Executive Forum in Shanghai.
Shouldering triple responsibilities: Social responsibility in Chinese banking
Social responsibility is not just about handing out money, or establishing a charity or a fund, said Huaqing Wang, assistant chairman of the China Banking Regulatory Commission and director-general of the China Banking Regulatory Commission (CBRC), Shanghai office.
How to beat the devil's advocate and create an innovation culture
Nine simple words, "Let me just play Devil's Advocate for a minute," have torched many a fledgling concept, writes Tom Kelley, author of "The Ten Faces of Innovation." The Devil's Advocate is "the biggest innovation killer in America today." But Kelley has a remedy for the Devil's Advocate: the t
An in-depth look at the modern CPO
Today's Chief Purchasing Officers are well-paid, well-educated, and well on their way to finally earning CEO respect, according to a new report from the W. P. Carey School's CAPS Research.
Craig Weatherup: Learning from success and failure
The essence of leadership is the ability to make the right decision, and to be able to do that leaders need breadth of experience.