Sending clear messages: Communicating the 'core idea'

People who know Mike Figliuolo likely were unsurprised when he founded a training and development firm called "thoughtLEADERS, LLC" in 2004. Up to that point, every stage of his career led seamlessly to the next, as he groomed himself in teamwork, delegating, structure, strategy and leadership.

Tired, irritable, restless? It may be 'boreout'

In the nation's hospitals, today's dread epidemics are Staphylococcus aureus and Clostridium difficile. At the office, the scary "bug" is boreout, according to a new book from Phillipe Rothlin and Peter Werder.

Geek Squad: Best Buy's corporate mythology

We all know the Best Buy brand — the big-box stores have been around for 30 years, populated by employees wearing blue shirts, selling products emblazoned with the yellow tag. Around 10 years ago, services began taking center stage — derailing some industry leaders and empowering others.

Give me the bad news: Successful entrepreneurs need negative feedback

What does it take to be a successful entrepreneur? Tom Blondi, who has been involved with several start-ups, says it takes more than a great idea. Much as you might like the cheerleaders, what you need more is someone who will ask tough, specific questions.

The fruits of integrity: Trust, influence, repeat business

Each of us, as we go about our daily lives, has opportunity after opportunity to make the right choice, John Johnson told audience at the Spark 2008 IT Invitational conference this fall.

Chinese puzzle: Examining the implications of Chinese product recalls — part two

In light of recent product recalls, this question nags: Has Chinese product quality actually deteriorated, or not? Opinion is split. Some argue forcefully that Chinese products have suffered in recent years, or at the very least, were never of high quality in the first place.

Chinese puzzle: Examining the implications of Chinese product recalls — part one

In the summer of 2007, after a tumultuous year in which millions of Chinese-manufactured toys and other products were recalled for reasons ranging from high lead content to choking hazards, Chinese officials launched a massive campaign to restore worldwide confidence in the "Made In China" label.

Bob Anderson: Innovating from the bottom up at Best Buy

In the opening moments of Bob Anderson's presentation at a recent conference sponsored by the Center for the Advancement of Business through Information Technology, the IT executive used the words "innovation" or "innovative" or "innovate" seven times. He has reasons to harp on that theme.

'How' matters more than 'what' in business and in life

"A leading company should be a company of leaders," says Dov Seidman, a consultant whose career focuses on how companies and their people can operate in both a principled and profitable way.

Eric Crown: The swirling computer business of the roaring '90s

For alumnus Eric Crown, his induction into the W. P. Carey School's Hall of Fame is sweet vindication. While pursuing a degree in computer information systems, Crown, 46, wrote a paper on a potential mail-order business that would sell parts for the burgeoning computer market.