Man speaks angrily on phone.
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Survey shows customer service creates 'emotional distress'

The latest ASU customer service survey says customer rage is costing companies billions.

2023-05-22

In this story published May 22, 2023, in the Arizona Daily Star:

According to the latest national customer service rage survey, customers aren't happy. The survey, conducted by Arizona State University's business school, confirms a record number of problems with products and services this year.
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